Unclear labeling of market price tags

Recently, the reporter visited a number of stores selling furniture, and found that the styles of price tags used in each store are not uniform, and the number of items marked on the price tags is different. Material and other information. The details and descriptions of the two important information about the origin and material are also different. Some stores are very professional and detailed in describing materials, and some stores are not standardized in the sign of origin.

The labeling method of the price tag is subject to discussion. From the survey results, most stores are still able to mark the material and the origin label, but in the filling of the content, many places are debatable. For example, the "origin" is filled in only the name of the production plant, not the name of the place of production. As another example, the material is marked as "solid wood", which is a vague statement. In the national standard GB / T 3324-2008 "General Technical Conditions for Wooden Furniture", wooden furniture is divided into "solid wood furniture", "artificial board furniture" and "integrated wooden furniture" according to "main materials of product composition" . Among them, solid wood furniture is divided into three types: "full solid wood furniture", "solid wood furniture" and "solid Wood Veneer furniture". Among them, in addition to all solid wood furniture, all parts (except mirror pallets and beading) are made of solid wood sawn wood or solid wood plate, solid wood furniture and solid wood Veneer furniture, except for the base material, may not use solid wood materials Ordinary consumers may not know the difference.

In addition, the term "solid wood frame" is also vague. There is no such thing as "frame" in the "General Technical Conditions for Wooden Furniture". Consumers' understanding of the term "frame" may be inconsistent, and some consumers may understand that "solid wood frame" refers to the base material of furniture It is solid wood. The salesperson at Chanel Livable told reporters that the store ’s furniture is mostly wood-paneled furniture. In fact, most of the current board-wood combined furniture uses plates in the base material, such as the surface of the table, drawers, side panels, etc., which belongs to the scope of "frame" in the eyes of many consumers.

Most consumers do not pay attention to price tag information

The reporter interviewed many consumers and found that most consumers simply look at the price tag on the price tag when buying furniture. Many consumers think that only "price" is useful information on the price tag. I didn't notice that the price tag also contains material, origin, and other useful information for shopping. Consumer Mr. Liang's statement is very representative. He said, "When buying furniture, I basically don't look at the price tag. At most, I look at the price. I never pay attention to other information on the price tag." Consumer Ma said, "A lot of times, I don't look at the price tag. Sometimes I don't even look at the price from the top. Just ask the salesperson directly, you don't have to look at the price tag."

One consumer realized the necessity of looking at price tags. Consumer Mr. Li said that he had purchased a leather sofa some time ago. The salesperson did not say that the sofa was a half-leather sofa, and he thought it was a full-leather sofa. When he arrived home, he found that the sofa was not full-skin, and felt that he was fooled. Later, he spent a lot of time talking about it. "But when I went to the store to see it later, I found that the price tag on this sofa clearly read the word" Half-Skin ". I felt very regretful at the time. If I looked at the price tag at that time, it would not be behind. So many problems. "

Prompt to view the saved price tag is necessary

Judging from the price tag surveys of the stores, many store price tags still have a clear mark on the material and origin of the furniture, including some of the issues that are most likely to cause future disputes, such as whether the sofa is full or half leather , Whether the furniture is all solid wood or combination of wood and wood, solid wood veneer, domestic or imported, are clearly marked on the price tag. However, this information is not very detailed in other promotional materials of the merchants, and many misleading descriptions may appear in the promotional materials. For example, many furniture promote themselves as "European and American furniture" and "international furniture", but the actual origin is The above is in China. Some furniture advertise themselves as "European and American classic furniture". The product looks like all solid wood, but it is actually a combination of board and wood. The reporter found that if the consumer does not ask the salesperson about the material and origin of many furniture, the salesperson may hide it or use misleading language to explain it. Although not all price tags are marked very comprehensively and accurately, for some regular brand stores, the credibility of price tags is still relatively high, which can be used as an important reference information for consumers when purchasing.

The lawyer said that if there is no other oral or written agreement between the two parties that conflicts with the content of the price tag, the content marked on the price tag can be considered as part of the contract between the two parties, and the price tag shall prevail in the event of a dispute. Qiu Baochang, the head of the China Consumers Association lawyers group, said that if the furniture information marked on the price tag is inconsistent with the salesperson ’s statement, according to the principle of “who reports, who will prove”, consumers must provide evidence by themselves and indicate that they are inconsistent May win the lawsuit. After all, proof is a very troublesome thing, so consumers are advised to check the label and save the evidence related to the price tag when buying furniture.


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